Software for Sunderland businesses
Sunderland was once one of the biggest shipbuilding towns in the world, and its glassmaking history is remembered at the National Glass Centre. Its modern economy is defined by car making. Nissan opened its Sunderland plant in 1986, and it has become the largest car factory in the UK, building models such as the Qashqai and the Juke. AESC, Nissan's battery partner, has battery plants beside it, making Sunderland a centre for electric vehicle production.
A big automotive supply chain has followed. Component makers, logistics firms, tooling and engineering companies operate on estates around the A19, and the International Advanced Manufacturing Park, being developed next to Nissan, is designed to attract more of them. Automotive suppliers work to strict delivery schedules, quality standards and just-in-time logistics, so their systems need to be accurate and fast.
Sunderland also has a large services sector. Doxford International Business Park hosts contact centres and back-office operations for national companies, and the Riverside Sunderland regeneration in the city centre is bringing new offices, including The Beam, and a new city hall. The University of Sunderland has a strong focus on health, computing and business, and the Port of Sunderland handles bulk cargo and offshore work.
For Sunderland clients we typically build:
- Delivery schedule, call-off and dispatch systems for automotive suppliers
- Quality and traceability records linked to parts and batches
- Case management and CRM tools for contact centres
- Workflow automation that removes manual reporting
Suppliers to large manufacturers often receive schedules through EDI or portals. We build the integration that turns those into works orders and dispatch notes without rekeying.
Who we build for in Sunderland
- Automotive component suppliers
- Battery and EV supply chain firms
- Logistics companies
- Engineering and tooling firms
- Contact centres
- Digital agencies
- Health and care providers
- Port and marine services
How we work with Sunderland clients
We work remotely from Mansfield, Nottinghamshire, using video calls, shared staging sites you can click around in and short build stages you can see. Every project gets a fixed-price quote after a free initial chat and a short scoping stage. You own the code and the data. We have been building software and integrations for UK businesses since 2006.
Free chat
Tell us the problem in plain English: what you do now, what goes wrong and what "better" looks like. No charge, no obligation.
Scoping
We map the processes, systems and data involved, agree what is in and out, and write it down so there are no surprises.
Fixed-price quote
You get a fixed price for the agreed scope, or a phased plan for bigger builds, so you can start small and prove it works.
Build and test
We build in short stages you can see and try, test against real data, then go live carefully with a rollback plan.
Hand over and look after
You own the code and the data. We can host it, support it and keep improving it, or hand it to your own team.
What we build in Sunderland
Nearby
Frequently asked questions
Can you process customer delivery schedules automatically?
Yes. dijitul builds integrations that read delivery schedules and call-offs from EDI messages, supplier portals or files, then create works orders, picking lists and dispatch notes in your system. We add logging and alerts so any change in schedule is spotted quickly. Each build is quoted as a fixed price.
Do you cover Washington, Houghton-le-Spring and Seaham?
Yes. We work with businesses across Sunderland, Washington, Houghton-le-Spring and Hetton, plus Seaham, Peterlee and the rest of the North East. All of our delivery is remote from our office in Mansfield.
Can you build a CRM for a contact centre?
Yes. We build case and customer management tools with call logging, scripts, task queues, SLAs and reporting, and can integrate them with telephony systems that offer an API. We check first whether a standard CRM fits, and build only where it falls short.
Tell us what you need to build
Free chat, clear scope, fixed-price quote. You own everything we build.