# Software Development for UK Logistics and Transport

Source: https://dijituldevelopments.co.uk/software-for-logistics/
Updated: 2026-10-10

> dijitul developments builds software for UK logistics businesses: job booking and customer portals, driver apps with proof of delivery, carrier label and tracking integrations, warehouse and 3PL client portals, and links to telematics, TMS and accounting systems. Every project is quoted at a fixed price after a free chat.

## Problems this solves

- Jobs arrive by email and phone and are typed into a planning spreadsheet
- Proof of delivery is a paper sheet scanned days later, so invoicing waits
- Customers ring for an ETA because they cannot see one
- Every carrier has its own portal and staff copy tracking numbers between them
- Fuel surcharges and waiting time are worked out by hand at invoice time
- 3PL clients email for stock levels and order status

## Key facts

- Driver apps with electronic proof of delivery, photos, signatures and offline working
- Carrier APIs for labels and tracking, including Royal Mail Click and Drop, DPD, Evri and DHL
- Telematics data from providers such as Webfleet, Microlise or Samsara via their APIs
- 3PL client portals over Mintsoft, Peoplevox or a bespoke warehouse system
- Invoicing and fuel surcharge calculations posted to Xero, Sage or QuickBooks
- Customs data prepared for HMRC's Customs Declaration Service via your broker or software
- Fixed-price quote after a free chat

## Logistics runs on data that arrives late

Transport and warehousing businesses live on thin margins and tight timings, yet a lot of the data that drives them still moves on paper. A job comes in by email, is planned on a whiteboard, the driver gets a printout, the POD comes back crumpled, and the invoice goes out a week later. Every handover is a delay and a chance to lose a waiting-time charge.

Big operators buy a full transport management system such as Mandata or Descartes. Many smaller hauliers, couriers and 3PLs find those systems either too heavy or missing the one workflow that makes them different. dijitul developments builds bespoke systems for that space, or integrations that make an existing TMS or WMS talk to everything else.

## What we build for hauliers, couriers and 3PLs

- **Booking and customer portals.** Customers book collections, get quotes from your rate cards, track jobs and download PODs. See [customer portals](https://dijituldevelopments.co.uk/customer-portal-development/).
- **Driver apps.** A [mobile app](https://dijituldevelopments.co.uk/mobile-app-development/) or PWA with job lists, barcode scans, signatures, photos and timestamps, working offline in poor signal areas and syncing when back in range. Daily walkaround checks can be recorded in the same app.
- **Multi-carrier shipping.** One screen to create labels and tracking through Royal Mail Click and Drop, DPD, Evri, DHL, Parcelforce or a carrier aggregator's API.
- **3PL client portals.** Stock levels, order submission, returns and storage billing for your clients, built over Mintsoft, Peoplevox or your own [warehouse system](https://dijituldevelopments.co.uk/inventory-management-software/).
- **Billing.** Rate cards, fuel surcharges, waiting time and pallet storage calculated automatically and posted to your accounting system. This is close to the [automated billing software](https://dijituldevelopments.co.uk/automated-billing-software/) we have built since around 2011.

## Integrations: telematics, TMS, customs and accounting

Telematics providers such as Webfleet, Microlise and Samsara publish APIs for vehicle positions, driver status and events. We pull those into job screens for live ETAs and exception alerts. Courier APIs differ a lot in quality, so we wrap each in an adapter with retries, so a carrier outage does not stop despatch.

For international moves, HMRC's Customs Declaration Service (CDS) has replaced CHIEF for imports and exports. Most operators file through a customs broker or software provider; our role is usually to collect commodity codes, values and consignor details cleanly so the declaration data is right first time.

Accounting goes to [Xero](https://dijituldevelopments.co.uk/xero-integration/), Sage or QuickBooks with job references on every invoice line. See [API integration](https://dijituldevelopments.co.uk/api-integration/) for how we handle rate limits and failures.

## Regulations that shape transport software

- **Operator licensing and DVSA:** O-licence holders must keep maintenance records and driver defect reports. Digital walkaround checks with timestamps and photos make that evidence easy to produce.
- **Drivers' hours and tachographs:** DVSA guidance says vehicles on international journeys needed smart tachograph version 2 retrofits by 31 December 2024 (analogue and digital units) and 19 August 2025 (smart version 1). Software that downloads or imports tachograph data must handle the newer formats.
- **Customs:** CDS data standards for anything crossing a border.
- **UK GDPR:** driver location data is personal data, so access and retention need rules, and drivers should know what is collected.

## Getting proof of delivery to invoice in minutes

The single biggest win for most hauliers and couriers is closing the gap between delivery and invoice. Here is how a typical flow works once built. The driver scans the consignment, captures a signature and photos, and the app records GPS position and time. If there is no signal, the record waits on the phone and uploads later with its original timestamp. As soon as the POD lands, the system checks the job against the rate card, adds waiting time from arrival and departure times, applies the current fuel surcharge table, and creates the invoice line.

Customers on account receive a daily or weekly invoice with POD links. Customers who pay per job get a payment link. Exceptions, such as a refused delivery or damage note, go to a queue for the office to review before anything is billed.

Because each step is timestamped, disputes become simple: the customer can see the signature, photos and times. That evidence also helps with insurance claims and customer service. The same data drives on-time delivery reporting by customer, route and driver.

## How we start

After a free chat we map a job from first contact to paid invoice, then quote a fixed price for a defined scope. A driver app with ePOD and automatic invoicing is a common first phase because it shortens the time to cash. Related: [software for field services](https://dijituldevelopments.co.uk/software-for-field-services/) and [software for wholesalers](https://dijituldevelopments.co.uk/software-for-wholesalers/).

## What we deliver

- Customer booking portal with quotes, job status and POD downloads
- Driver app for job lists, ePOD, photos, damage notes and vehicle checks
- Multi-carrier label printing and tracking with one interface
- Telematics and live ETA integration
- Automated invoicing with surcharges, waiting time and accessorials
- 3PL client portal for stock, orders, returns and billing

Technologies: Laravel, React Native, Royal Mail Click and Drop API, Webfleet API, PostgreSQL, Redis queues

## FAQs

### Can drivers use the app with no signal?

Yes. dijitul builds driver apps that store jobs, signatures and photos on the device and sync when signal returns, with checks so a POD is never lost or uploaded twice.

### Can you connect to several couriers at once?

Yes. We wrap each carrier API, such as Royal Mail Click and Drop, DPD, Evri and DHL, in an adapter so staff create labels and track parcels from one screen, and tracking updates flow to customers automatically.

### Can you pull live vehicle positions from our telematics?

Usually, yes. Webfleet, Microlise, Samsara and most modern telematics providers publish APIs. dijitul uses them for live ETAs on customer portals, geofenced arrival and departure times for waiting time charges, and alerts to the office when a job is running late.

### Do we need to replace our TMS or WMS?

Not necessarily. Many projects integrate with an existing system and add the missing piece, such as a customer portal or driver app. We only suggest replacement when the existing system cannot be integrated sensibly.

### Can the system calculate fuel surcharges and waiting time?

Yes. We encode your rate cards, fuel surcharge tables and waiting time rules, so invoices are calculated from job data and timestamps rather than by hand. Invoices are then posted to Xero, Sage or QuickBooks with the job reference on each line.

### What does it cost?

Every dijitul project is a fixed-price quote after a free chat and scoping. We do not publish prices, because a driver app and a full TMS are very different jobs.

## Pricing and contact

Every project gets a fixed-price quote after a free initial chat and a short scoping stage. You own the code and the data. Book a free chat: https://dijituldevelopments.co.uk/contact/ · 01623 650333 · info@dijitul.uk